Role Model Blog: Chandni Sharma, Neomore
Wed, 12 Nov 2025 11:14:36 +0000
The only constant in life is change.
About me
I’m Chandni, currently working as a UX Designer at Neomore, where I create user experiences for SAP applications. My work begins with understanding workflows through user research and interviews. From there, I create wireframes, prototypes, and user flows, collaborating closely with consultants, developers, and stakeholders to ensure that every design is both technically feasible and genuinely user-friendly.
Starting my career in the IT field
My career began as a software developer, which gave me a strong foundation in how digital products are built. Over time, I realized that what truly fascinated me was the human side of technology, the way people interact with systems, and how design can make that interaction possible. Being naturally people-oriented, I transitioned into UX design to focus on understanding users’ needs and creating experiences that make complex systems user-friendly and enjoyable.
Chandni Sharma, Consultant, UX & Application Innovation, Neomore
My Background
I earned my Bachelor of Technology degree in India. Later, I moved to Finland when my husband was relocated here, and I quickly fell in love with the country. What started as a visit soon became a long-term decision to build both my life and career here.
When I first arrived, it was a challenging time to find a job. It was right after Nokia’s major economic decline, and many experienced professionals had entered the job market. Each time I applied, I often got a reply that the position had been filled by someone who had just left Nokia. Being young and less experienced, it was difficult to compete.
Instead of giving up, I decided to focus on learning. I pursued a bachelor’s degree in user experience at Haaga-Helia and later completed my master’s in computer science at Aalto University, specializing in Service Design and UX. These studies not only deepened my technical knowledge but also boosted my confidence. They helped me successfully transition from software development to becoming a UX designer and researcher, an expert in creating meaningful user experiences.
My path to Neomore
When I was studying, I had heard of SAP but didn’t really understand what the field was about. Later, while searching for jobs, I came across openings for UX roles in SAP and became curious to know how user experience fits into SAP. I decided to apply, and during the interviews, the team explained the work in detail. I realized it would be both a challenging and rewarding learning journey. That’s how I joined Neomore. I had some prior experience from another company, and now, this December, I’ll be completing three years at Neomore.
Working at Neomore
What truly motivates me to go to the office every day is the people and the culture at Neomore. The supportive and inspiring environment they’ve built makes a huge difference, which keeps me motivated no matter how challenging a project or task might be. I have to admit, it’s the people and the culture that make Neomore such a great place to work.
Enjoying my work
The best part of my job is the constant learning that comes with working in the SAP industry. Every day, I gain new insights into different processes and how our clients operate, areas I never imagined I’d explore. For example, I’ve learned how manufacturing works, what kinds of machines are used in woodworking, and the challenges people face in their daily routines. Understanding these real-world contexts and discovering how technology can help them is both motivating and exciting. This continuous learning keeps me energized, no matter how challenging the work gets.
The necessary skills in the IT field
Problem-solving and curiosity are some of the most important skills to have. In my work, curiosity drives me to ask questions and explore different perspectives. When I listen to people, my curious nature helps me go deeper into their stories and uncover hidden insights. I’m not afraid to ask questions—though I’m always mindful of how and when to ask them. This openness allows me to gather valuable answers, identify the real problems, and map out effective solutions. Ultimately, curiosity and the courage to ask are key to meaningful problem-solving in any field.
Other important skills to have are good communication skills, being empathetic towards users, and having knowledge of software development. Being skilled in technology, I can bridge the technology and human needs into something that can really make a difference.
Overcoming challenges
To overcome challenges, I’ve learned that having patience with oneself is essential. You need to give time to keep yourself updated on technologies so that you can level up with developers, stakeholders, and users.
To keep yourself up-to-date, you must embrace continuous learning to help yourself bridge the gaps, and I’m grateful that Neomore strongly supports professional growth. They regularly encourage us to learn and discuss ways to develop further. For me, patience and lifelong learning are the keys to overcoming challenges in this field.
The key to solving problems
Whenever I get stuck on a problem and cannot find a solution, I pause for a moment instead of forcing myself to continue. At the office, we have a pool table, so I often take a short break to play a quick game, sometimes alone, sometimes with a colleague. That brief change of focus helps clear my mind. It is a simple routine, but it really helps me get back into the right state of mind to solve the problems effectively.
Sources of energy
I get a lot of energy by being surrounded by people, either friends or family. This has been a good source of energy for me. After becoming a mother, my children became my greatest source of energy. Playing with my kids, listening to their stories, and doing whatever they want to do brings my mind to balance and provides me with a lot of energy to continue and thrive in any situation I am in.
Always Start with Why
Start with Why, written by Simon Sinek, has had a profound impact on my work and, more broadly, on my life. For example, when I talk to a client, I listen to their needs and always ask why they want to have what they want. This allows me to go deeper into their needs, and I get a clearer idea of what they are requesting, which helps me to help them get their solutions.
About the impact of AI
I strongly believe that AI is a powerful tool designed to help us. There’s a saying that the only constant in life is change, and AI is a part of that change. Instead of fearing it, we should learn, understand, and use it to our advantage. Every technology has both positive and negative sides, and AI is no different. The key is to understand both aspects and use them responsibly. Personally, I actively explore and learn from different AI tools, finding ways they can support my work and growth. While some worry that AI might take jobs or have negative effects, I see it as an opportunity to evolve and work smarter.
Note: Between the time of writing this blog post and publishing it, Chandni Sharma’s employment at Neomore ended. Neomore, Chandni and Women in Tech decided to publish this blog post regardless since Chandni will always be a role model to our communities.
The post Role Model Blog: Chandni Sharma, Neomore first appeared on Women in Tech Finland.
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